Privacy Policy

Effective Date: May 28, 2025

At WOODNDOUGH LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website: www.woodandough.com.

1. Company Details

WOODNDOUGH LTD
51 Ashampstead Road,
Reading, England, RG30 3LB
Company Number: 16480520
Phone: +44 7404860253
Email: woodandoughltd@gmail.com

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number
• Billing and shipping address
• Payment details (processed securely via third-party providers)
• Purchase history and website usage
• Cookies and other tracking data (see our Cookie Policy)

3. How We Use Your Information

We use your information to:

• Fulfill and manage your orders
• Provide customer support
• Send updates, promotions, and marketing (only with your consent)
• Improve website performance and customer experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, such as:

• Payment processors (e.g., Stripe, PayPal)
• Delivery services
• IT and marketing service providers (under strict confidentiality agreements)

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, and to comply with legal, tax, or reporting requirements.

6. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to processing for direct marketing purposes

To exercise your rights, contact us at: woodandoughltd@gmail.com

7. Security Measures

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

If you have any questions or concerns about this Privacy Policy, please contact us at woodandoughltd@gmail.com.